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Consumer Services

Mobile Banking

ENJOY 24/7 ACCOUNT ACCESS AT YOUR FINGERTIPS 

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Free* mobile banking allows you to manage your account with ease through your smartphone or mobile device. Check your balance, pay bills, review account activity, and more — any time of the day or night.

Download a free app to make managing your accounts even easier. Now banking is as close as your mobile phone.

Apple  Click Here  Android

 

  1. Free*, 24/7 account access through your web-enabled device
  2. Available to online banking users
  3. Manage your account via text, mobile browser, or downloadable app
  4. Check balances
  5. Pay bills
  6. View account activity
  7. Transfer money between accounts
  8. Change and cancel payments
  9. Find ATM and branch locations
  10. Secure and easy to use

*Message and data rates may apply.

Enroll in online banking to enjoy this convenient service.

Tablet Banking:


Click here to read more about Mobile Banking Security

 

Mobile Deposit

Depositing checks from your smart phone is a snap.


With Mobile Banking, you can check your balance, transfer funds, find a branch or ATM, and pay your bills. Now, with Mobile Deposit, you can even deposit checks directly from your smart phone. 

 

Account Eligibility Requirements:

  1. Colony Bank Consumer Checking or Savings account
  2. Online Banking customer for 30 days.

System and application requirements:

  • iPhone 4, 5 models or Newer
    • Version 4.1+ operating system
  • Android models
    • Version 2.1.1+ of the operating system
    • Cameras with 2.0+ Megapixel resolution and autofocus
    • Either touch screen or keyboard phones


Deposit Instructions:

  • Sign/Endorse the back of your check - For Deposit Only Colony Bank
  • Tap your Colony Bank Mobile Banking app
  • Select Deposits from the Menu
  • Select New Deposit
  • Select the account to receive the deposit
  • Enter the amount of the check
  • Snap a photo of the front and back of the check
  • Confirm deposit.
    You will receive a confirmation on your phone that your Deposit is being processed
  • Please keep the paper check until the funds are posted to your account.


Check Image Tips:
• Take photo against a background with a strong contrast between the check and the surrounding area
• Position the camera above the check so there is no angle
• Move any objects that show up in the picture away from the check
• Make sure the check is visible, contains all four corners, in focus and well lit
• The check must contain a readable; check number, payee name and endorsement
• The check must contain a readable MICR line at the bottom of the check
• The check must contain a readable character (numeric) amount of the check and legal amount of the check
• The check must be drawn on an institution located within the United States


Check Safekeeping, Retention and Destruction:

Please keep the paper check until the funds are posted to your account.

A cross-cut or diamond shredder will assist in complete destruction of check information. Do not leave deposited checks lying around, do not put deposited checks in trash or recycle containers, unless they have been shredded first.

Deposit Limits:
• $2,000 daily deposit limit per user


Funds Availability:
• Items transmitted using the Deposit Services are subject to our Funds Availability Policy. In general, if an image of an item you transmit through the Deposit Services is received and accepted before 4:30 p.m. Eastern Time on a business day that we are open, we consider that day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open. The Bank may delay availability of funds based on such factors as the length and extent of your relationship with us, transaction and experience information, and such other factors as the Bank, in its sole discretion, deems relevant.

Online Banking

 

Your time is important to you and it’s equally important to Colony Bank. That’s why we created Colony Online Banking.It is designed for people with your lifestyle,who want to bank when and where it is convenient for them. And best of all, it is free.

 At your convenience, you will be able to:

  • View account balances
  • Transfer funds
  • Make Loan Payments
  • Check on status of deposits, loans, cleared checks, ATM transactions
  • View monthly account information for checking, money markets, savings, IRAs, loans and CDs
  • View and print current and previous period account statements – available in two formats; statement only or statement with check images like the one that is mailed to you
  • Download account activity into financial management software such as Quicken® or Microsoft Money®
  • Pay bills online

Watch Our Enhanced Online Banking Security Video!

What is Enhanced Online Security?
Enhanced Online Security is our Log In authentication system for Online Banking. It utilizes multiple layers of security to ensure that your accounts and information remain secure. Enhanced Online Security protects you from fraud and identity theft by preventing unauthorized access to your accounts.

How do I enroll?
Enhanced Online Security is very easy to use and there is no software to install. Just follow the instructions to enroll and learn about Enhanced Online Security log-in procedures.

How does Enhanced Online Security work?
The system uses multiple layers of security ensuring unauthorized users cannot gain access to your accounts. We do this by verifying three important criteria:

Your Log In Credentials - Access ID and Password must match with our system records or access is refused.
Your Device - We check the device you are using – whether it’s your computer, mobile phone or tablet. If we don’t recognize the device, we may ask you to answer a Security Challenge question to ensure your identity.
Your Location - If access is being requested from an unusual geographic location, we may ask you to answer one of your Challenge questions before giving you access. When you are logging in, our Extended Validation Certificate will display as a "green bar" in your browser address bar. You can always enter your credentials with the assurance that if your browser address bar is green, your connection is safe. It is a known and trusted way to verify the authenticity of a website.

Call Colony Bank at 1-800-873-6404 or email ebanking@colonybank.com for further information or contact a Customer Service Representative at one of our convenient locations near you.

*Please do not include sensitive information (account numbers or personal data) within unsecure email.

Bill Payments

Online Bill Payment offers the convenience of:

  • Paying all your bills online with no additional cost
  • Saving time and money for stamps, envelopes, and late fees

e-Statements

Receive your checking account statement electronically – it’s free and easy!*

Each month we will email you notification that your eStatement is ready to be viewed. To view the eStatement, you will be required to log on to Colony Bank Online Banking with your Access ID and password. Once you have signed up for eStatements, you will no longer receive a paper statement via U.S. mail. If at any time you would like to have a paper statement again, just let us know and we’ll switch you back!

Benefits of eStatements:

  • It's free! There is no charge for this convenient, time-saving, eco-friendly service.
  • No more paper statements.
  • Ability to print and/or save to your computer or disk.
  • Access up to 13 months of statement history.
  • Added security – avoiding mail fraud and mail theft.
  • Ability to view at your convenience.
  • Receive your statement faster.
  • Immediate access to checking, savings, and certificate of deposit notices for the respective types of accounts for which you choose to receive eStatements.

To sign up for eStatements, log on to Internet Banking. Sign up today for the most convenient and secure way to receive your statement!

For more information, please contact us at 800-873-6404 or stop by a Colony location and we'll sign you up.

* eStatements will be displayed in Adobe Acrobat Reader. If you currently do not have the application installed, you can download a free copy by going to http://www.adobe.com/products/acrobat/readstep2.html.

Popmoney

Secure, speedy and so convenient.

Colony Bank Popmoney saves you the hassle of writing and mailing checks -- and for the people you send money to, it saves a trip to the bank.

Use it to:

  • Send money instantly for urgent needs
  • Pay rent to your landlord or roommates
  • Send money as a gift to family and friends
  • Send money to your child at college

New ways to send money… And ask for it.

Send money fast…Or send it NOW.

Popmoney offers three delivery speed options – Instant Payment (immediate delivery), Next-Day Payment (delivered the next business day), and Standard Payment (delivered within 3 business days) – so you can get it there fast when you need to, and save a little change when you don’t.

Ask for money without saying a word.

When you need to ask for money from anyone – friends, family, clients, tenants – Popmoney provides a more discreet, private way to do it. In just a few simple steps, the Request Money feature will send out requests, monitor responses and receive funds – all with no further action from you.

Send money with a personal touch.

Now you can send money – the gift no one ever returns – along with a greeting and a personal email message, for no additional fee. Choose a fun design from our collection of greetings for birthdays, weddings, holidays and more. Quicker than a trip to the post office, and ideal for last-minute gifts.

How It Works

All you need is a Colony Bank checking or savings account and your recipient's bank account, email or mobile phone number. When you send money, you’ll get a confirmation, and the recipient gets an email or text message with instructions on how to claim the money. It’s that simple.

Your daughter is away at college and needs money for books – like, right now. 

  • You log in to Mobile Banking and choose Popmoney.
  • Type in your daughter’s name and the amount you want to send.
  • Choose Instant Payment for delivery speed.
  • If you provide her bank account number, the money will be automatically deposited to her account immediately.

– OR –

  • If you provide her email or mobile number, she’ll receive an email or text with instructions to claim the money instantly.
  • You’ll get a confirmation message that she has received the total amount sent. Mom to the rescue, again.

More Popmoney Features

  • Schedule recurring payments – Schedule recurring payments and select from a variety of options on how to send the funds, including starting date, frequency, and ending date criteria
  • Ask for money from multiple friends – The Request Money feature lets you ask for money from up to 5 people in one go, and you can leave the amount open-ended… Perfect for fundraising requests
  • Manage outstanding money requests – Use the Request Money dashboard to keep track of when money requests were sent and which have been responded to.
  • Deposit payments automatically – Automatically deposit all future payments from any sender to your Colony Bank account
  • Manage your recipient list – Add, edit or delete a recipient, their email address or telephone number
  • See the fee before you pay – Our easy fee structure is based on how much you send and how quickly you need it delivered; you’ll see the fee before you complete the transaction
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