Contact Us Locations Lost/Stolen Card Reorder Checks Chat

Mobile Banking Security

 
Stay Safe

Advances in technology are always impressive, but it’s important to keep sensitive banking information secure when it’s on your device. Here are a few tips:
 
  • Store your device in a secure location.
  • Lock and password-protect your device so that nobody else can use it or view your information.
  • Create strong passwords. They should use a combination of letters, numbers, and symbols, and shouldn’t make real words. Shoot for 8 characters or longer.
  • Do not allow your device to store your password.
  • Select a new password for each site, and change your password every 90 days.
  • Delete your browser history regularly
  • Frequently delete text messages containing your account information (including your account balances).
  • Before you sell, dispose of or lend someone your device, ensure that your personal account information has been deleted.
  • Never disclose via text message any personal information (account numbers, passwords, or any combination of sensitive information like your social security number or birth date that could be used in ID theft).
  • Avoid public Wi-Fi connections and public computers when using Mobile Banking.
  • Beware of links and attachments in emails from unknown senders. When clicked, they can install malware on your device, which could lead to future fraud.
  • Before entering your account information on a site, verify that the site is secure by identifying if the site is registered (green address bar), and secure (https web extension and padlock)
  • Stay up-to-date with operating systems, browser updates, and any security patches from your service provider.
  • Install anti-virus and anti-malware security systems
  • Disable bluetooth when it is not in use (this may also help save your battery life)
  • Back up your device regularly.